Pre-Conference
Jumpstart your CPSI Conference experience by adding a one-day pre-conference session on Thursday June 20. You may register for only ONE course, pick yours:

One Day Jump into CPS
Ana Castelan
Ana Castelan
Ana holds a Master of Science degree in Creativity and Change Leadership with Creativity Training and Consulting Concentration.
She is
a multidisciplinary designer and facilitator focused on Creativity and Visual
Thinking. She worked for the International Center for Studies in Creativity
where she post-produced a set of videos with the foundational concepts in the
studies of creativity called Creativity 101. Also, she was an Account Manager
for a Professional Apple Reseller, where she developed and sold digital video
workflows for TV channels. Ana has a background in communications and she is
certified NLP coach. Her website is www.creativitywithimages.com and she tweets
from creativity and visual thinking from @anacastelanv.
| Roger Firestien
Roger Firestien
Dr. Roger L. Firestien is committed to making creativity simple, making it practical and helping people apply their creativity to produce results.
Roger’s keynote presentations and training programs are dynamic, interactive, great fun and provide methods that participants can use immediately to create innovative results.
In 1984, Roger joined the faculty of the International Center for Studies in Creativity at the State University of New York College at Buffalo, and he is the author of over 80 articles, books, audio and video programs. His research focuses on how to help groups develop creative solutions more productively.
Called “The Gold Standard” and the “Classic Cola” of creativity training by his clients, some of the organizations to benefit from his keynote presentations, training and facilitation include: AT&T, Disney, Los Angeles Times, Farmers Insurance, GE, General Mills, Merck, UBS, the American Hospital Association, Young Presidents Organization and the University of Illinois, as well as government groups from the Federal Executive Institute, the US Air Force, US Agency for International Development, NOAA, Department of the Treasury and NASA.
Roger focuses his work on how to be personally creative and how to lead a team to produce creative results. His clients regularly report dramatic improvements in their innovation effectiveness and enhanced quality of work life. His books, “Leading on the Creative Edge” and his creative thinking fable, “Why Didn’t I Think of That?” are essential reading that leaders regularly order for their teams to kick-start innovation. He is also a co-author of “Creativity Unbound: An introduction to creative process” and Facilitation: A door to creative leadership.”
Roger holds a Ph.D. in Communication and a M.S. in Creativity and Innovation, from the State University of New York. When he’s not traveling, he lives in Buffalo, NY, Cincinnati, OH, and regularly drives a tractor, although not too well, on the family farm near Greeley, CO.
Ana Castelan

Ana holds a Master of Science degree in Creativity and Change Leadership with Creativity Training and Consulting Concentration.
She is a multidisciplinary designer and facilitator focused on Creativity and Visual Thinking. She worked for the International Center for Studies in Creativity where she post-produced a set of videos with the foundational concepts in the studies of creativity called Creativity 101. Also, she was an Account Manager for a Professional Apple Reseller, where she developed and sold digital video workflows for TV channels. Ana has a background in communications and she is certified NLP coach. Her website is www.creativitywithimages.com and she tweets from creativity and visual thinking from @anacastelanv.
Roger Firestien

Dr. Roger L. Firestien is committed to making creativity simple, making it practical and helping people apply their creativity to produce results.
Roger’s keynote presentations and training programs are dynamic, interactive, great fun and provide methods that participants can use immediately to create innovative results.
In 1984, Roger joined the faculty of the International Center for Studies in Creativity at the State University of New York College at Buffalo, and he is the author of over 80 articles, books, audio and video programs. His research focuses on how to help groups develop creative solutions more productively.
Called “The Gold Standard” and the “Classic Cola” of creativity training by his clients, some of the organizations to benefit from his keynote presentations, training and facilitation include: AT&T, Disney, Los Angeles Times, Farmers Insurance, GE, General Mills, Merck, UBS, the American Hospital Association, Young Presidents Organization and the University of Illinois, as well as government groups from the Federal Executive Institute, the US Air Force, US Agency for International Development, NOAA, Department of the Treasury and NASA.
Roger focuses his work on how to be personally creative and how to lead a team to produce creative results. His clients regularly report dramatic improvements in their innovation effectiveness and enhanced quality of work life. His books, “Leading on the Creative Edge” and his creative thinking fable, “Why Didn’t I Think of That?” are essential reading that leaders regularly order for their teams to kick-start innovation. He is also a co-author of “Creativity Unbound: An introduction to creative process” and Facilitation: A door to creative leadership.”
Roger holds a Ph.D. in Communication and a M.S. in Creativity and Innovation, from the State University of New York. When he’s not traveling, he lives in Buffalo, NY, Cincinnati, OH, and regularly drives a tractor, although not too well, on the family farm near Greeley, CO.
You will:
- Deliberately apply your imagination,
- Identify blocks to creativity,
- Share a common language and process for problem solving,
- Become more effective at working through obstacles,
- Recognize new opportunities for growth in your work and your life and
- Apply the tools and techniques of CPS while working on real problems, challenges and opportunities.

Being Fully Alive: Activating Your Creative Core - - CANCELED
William Sturner
William Sturner
William Sturner, Ph.D., is a psychotherapist, the author of twelve books, a perennial student of Jungian, Gestalt and spiritual psychology, and very spirited and joyful facilitator.
His university appointments include full professorships, vice presidencies, and visiting appointments at the universities of Limerick, Moscow State, Santiago de Compostela, Buffalo State and Istanbul Technical. He now offers workshops on creative and spiritual development at his ‘Open Heart Sanctuary’ (East Aurora, NY: near Buffalo), a 14-acre estate on which he has constructed an 11-circuit labyrinth, a Hobbit House, and a series of large environmental sculptures.
William Sturner

William Sturner, Ph.D., is a psychotherapist, the author of twelve books, a perennial student of Jungian, Gestalt and spiritual psychology, and very spirited and joyful facilitator.
His university appointments include full professorships, vice presidencies, and visiting appointments at the universities of Limerick, Moscow State, Santiago de Compostela, Buffalo State and Istanbul Technical. He now offers workshops on creative and spiritual development at his ‘Open Heart Sanctuary’ (East Aurora, NY: near Buffalo), a 14-acre estate on which he has constructed an 11-circuit labyrinth, a Hobbit House, and a series of large environmental sculptures.
You will access the fullness of your creative identity - empowering a fully creative lifestyle that invigorates everything you imagine, do and create. One, you’ll amplify our conscious learning through joyful and serious play. Two, you'll invoke insights from the unconscious by drawing images of your potential and sculpting them in clay and movement. Last, you'll invoke visions of your deepest and most creative identity through music, meditation and soulful empowerments. The result: an affirmation of your core identity: a radiant and creative being capable of attracting success, delight and pizzazz in every aspect of your life.
This highly interactive workshop features experiential exercises galore: movement, sharing, crafts, imaging, soul-searching, celebrations and provocative music. The key words: aspire, attract, love, flow, witness, spirit, contribute and give thanks.
Participants will be empowered to:
- Experience being fully alive: playful, aware and capable of enjoying the ability to celebrate your conscious, pre-conscious and formerly unconscious energies and images.
- Trust in your natural and continuous unfolding, allowing yourself to be and express your creative essence - independent of set systems or merely cognitive pursuit of goals.
- Use play, music, active meditation, drawing and movement to stimulate the fullness of your creative core - that field of radiant energy, which once affirmed, will invigorate every aspect of your life.

Co-creation by Design: How to Facilitate Design Thinking - - SOLD OUT
Tamara Christensen
Tamara Christensen
Tamara Christensen, Idea Farm founder, is a passionate and expansive thinker who evokes the inspiration and brilliance that lives in each of us.
She is uniquely skilled with facilitation and research methods that enable her clients to fully participate in the learning experience while she gently guides the process. Her wit and contagious laughter occur the moment when you least expect them and most appreciate them. With her understanding of design thinking pedagogy and the practical realities of 21st century business, Tamara designs effective training, ideation, and research programs that fuel product and service design efforts. She demonstrates collaborative leadership across multiple disciplines, oversees complex projects and fosters fruitful cross-functional relationships. Tamara has demonstrated her dedication to utilizing insights as creative fuel for clients including JCI, Bausch + Lomb, Coca-Cola, Sony, and VML. Tamara has completed CPSI facilitation training and is the proud mom of an aspiring Willy Wonka Mythbuster.
| Laura DeWitt
Laura DeWitt
Laura, Idea Farm Partner, is an empathetic and intuitive qualitative researcher who brings over 25 years of experience to her work. Her perspective is far reaching: from co-creation to usability, strategy to execution, and combining qualitative wisdom with quantitative insight. Laura believes that inspiration lives all around us.
With significant global experience born from a love of diverse culture, Laura has worked tirelessly to bring fresh thinking and approaches to branding, strategy and design disciplines. The consistent thread she offers to each business challenge is a fresh viewpoint unearthed from the worlds in which both clients and consumers live. Laura’s professional path has taken her to the client and agency side of the business, serving an expansive client base. She most enjoys leading co-creative innovation efforts that support global client learning with proprietary, visually stimulating qualitative techniques. Her greatest joy is being the proud mom of 2 spirited daughters.
Tamara Christensen

Tamara Christensen, Idea Farm founder, is a passionate and expansive thinker who evokes the inspiration and brilliance that lives in each of us.
She is uniquely skilled with facilitation and research methods that enable her clients to fully participate in the learning experience while she gently guides the process. Her wit and contagious laughter occur the moment when you least expect them and most appreciate them. With her understanding of design thinking pedagogy and the practical realities of 21st century business, Tamara designs effective training, ideation, and research programs that fuel product and service design efforts. She demonstrates collaborative leadership across multiple disciplines, oversees complex projects and fosters fruitful cross-functional relationships. Tamara has demonstrated her dedication to utilizing insights as creative fuel for clients including JCI, Bausch + Lomb, Coca-Cola, Sony, and VML. Tamara has completed CPSI facilitation training and is the proud mom of an aspiring Willy Wonka Mythbuster.
Laura DeWitt

Laura, Idea Farm Partner, is an empathetic and intuitive qualitative researcher who brings over 25 years of experience to her work. Her perspective is far reaching: from co-creation to usability, strategy to execution, and combining qualitative wisdom with quantitative insight. Laura believes that inspiration lives all around us.
With significant global experience born from a love of diverse culture, Laura has worked tirelessly to bring fresh thinking and approaches to branding, strategy and design disciplines. The consistent thread she offers to each business challenge is a fresh viewpoint unearthed from the worlds in which both clients and consumers live. Laura’s professional path has taken her to the client and agency side of the business, serving an expansive client base. She most enjoys leading co-creative innovation efforts that support global client learning with proprietary, visually stimulating qualitative techniques. Her greatest joy is being the proud mom of 2 spirited daughters.
Everyone has the capacity for breakthrough creative thinking and collaboration. Yes, everyone! Join us to learn a practical yet strategic approach to design thinking and skills for facilitating cocreation with consumers, clients and internal teams. We will explore and experience the 6 Ds of design thinking facilitation including Define, Diagnose, Design, Deliver, Document and Debrief. Each step includes hands on learning, reflective discussion, specific examples, and a commitment to action steps that ensure participants emerge confident about new skills and opportunities to use them.
Participants will:
- Explore the meaning and methods of design thinking and co-creation, including the value for business and other contexts.
- Learn, experience and practice the 6 Ds of design thinking facilitation (Define, Diagnose, Design, Deliver, Deliverable, Debrief).
- Gain skills and confidence to facilitate design thinking experiences and identify specific action steps you can make to immediately apply your learning.

Creative Problem Solving Profile (CPSP) Certification Workshop --SOLD OUT
Min Basadur
Min Basadur
Dr. Min Basadur is Professor Emeritus of Innovation in the Michael G. DeGroote School of Business at McMaster University and founder of Basadur Applied Creativity (BAC).
Based in Ontario, Min is a recognized world leader in the field of applied creativity with over 30 years of experience in building creative thinking, strategic innovation, and problem solving capabilities across organizations. Educated in organizational psychology and engineering physics, Min created the award-winning Simplex System with its unique set of interconnected tools. He is an active member of numerous professional organizations including the Academy of Management, the Professional Engineers of Ontario, and the American Psychological Association. He is also the author of two books: The Power of Innovation and Simplex: A Flight to Creativity. As an engaging, highly sought after speaker, Min regularly shares his insights in creative thinking at conferences worldwide.
Min Basadur

Dr. Min Basadur is Professor Emeritus of Innovation in the Michael G. DeGroote School of Business at McMaster University and founder of Basadur Applied Creativity (BAC).
Based in Ontario, Min is a recognized world leader in the field of applied creativity with over 30 years of experience in building creative thinking, strategic innovation, and problem solving capabilities across organizations. Educated in organizational psychology and engineering physics, Min created the award-winning Simplex System with its unique set of interconnected tools. He is an active member of numerous professional organizations including the Academy of Management, the Professional Engineers of Ontario, and the American Psychological Association. He is also the author of two books: The Power of Innovation and Simplex: A Flight to Creativity. As an engaging, highly sought after speaker, Min regularly shares his insights in creative thinking at conferences worldwide.
SOLD OUT
The concept of creativity as a “complete process” is fundamental to the teachings of Basadur Applied Creativity. We have pioneered the development of the technology and techniques of application of this concept in business, industry and organizations. “Complete process” refers to valuing diverging and converging processes equally, and also valuing problem finding, problem solving and solution implementation processes equally. Also fundamental to this concept is the valuing of diversity. People with different aptitudes for different portions of the complete process can contribute their best “shots” within the complete process. Thus, people with differing “styles” of creative problem solving can leverage themselves for the good of their team. They can contribute accordingly while being valued by other members with differing, complementary styles. Upon completion of this workshop, participants are trained and authorized to purchase and administer the Basadur Creative Problem Solving Profile (CPSP) as both a training and development device and a research instrument.
Participants will:
- Increase your emphasis and understanding of creative problem solving as a complete process;
- Increase your sensitivity to individual differences in styles of creativity;
- Provide groups with a method to improve the quantity and quality of their interactions.
Note: This session has a size limit, so sign up early, SOLD OUT

Leading Innovation: Integrating Creativity in Organizations - - SOLD OUT
Dimis Michaelides
Dimis Michaelides
Business consultant, author, speaker, and magician, Dimis Michaelides combines his unique talents and business experience to inspire and entertain around the world.
Currently, Dimis is the MD of Performa Consulting and a faculty member at the Cyprus International Institute of Management. He is also the author of The Art of Innovation – Integrating Creativity in Organizations, which has been hailed as “a Bible for 21st century CEOs.” Dimis studied at the London School of Economics (B.Sc), the London Business School (MBA) and Sussex University (MA). He has extensive international experience of some 25 years in general management, marketing and finance. Dimis has held full-time posts held at the World Bank (Washington, DC), Zeneca, and the Council of European Development Bank (Paris). Until 2003, he was the CEO of Laiki Cyprialife, the largest insurance company in Cyprus. He is fluent in Greek, English and French, and operational in Spanish and Portuguese. Dimis loves creativity and innovation, art and history, film and theater, music and magic, wife and son, mother and brother, Penn and Teller and, of course, Osborn and Parnes.
Dimis Michaelides

Business consultant, author, speaker, and magician, Dimis Michaelides combines his unique talents and business experience to inspire and entertain around the world.
Currently, Dimis is the MD of Performa Consulting and a faculty member at the Cyprus International Institute of Management. He is also the author of The Art of Innovation – Integrating Creativity in Organizations, which has been hailed as “a Bible for 21st century CEOs.” Dimis studied at the London School of Economics (B.Sc), the London Business School (MBA) and Sussex University (MA). He has extensive international experience of some 25 years in general management, marketing and finance. Dimis has held full-time posts held at the World Bank (Washington, DC), Zeneca, and the Council of European Development Bank (Paris). Until 2003, he was the CEO of Laiki Cyprialife, the largest insurance company in Cyprus. He is fluent in Greek, English and French, and operational in Spanish and Portuguese. Dimis loves creativity and innovation, art and history, film and theater, music and magic, wife and son, mother and brother, Penn and Teller and, of course, Osborn and Parnes.
How can an organization make innovation part of its DNA?
Developing creativity at a personal, team, and organizational level is a leadership imperative for thriving in a world of accelerating change. However, the roadmap for achieving this is often either elusive, overwhelming or insufficient to deal with the complexities of the leadership challenge in making creativity an integral part of their organization’s capabilities. Savvy leaders recognize that to make innovation thrive they need to simultaneously orchestrate changes in a number of different innovation drivers at different levels of the organization. The innovation drivers are:
• the Sources of efficient creativity (Talent, Energy, Method)
• a Structure to drive innovation (Individual, Team, Target, System)
• a Culture that makes creativity a potent force in an organizational context (Ideas, Engagement, Freedom, Humor, Risk)
This workshop introduces a model and set of elegant principles that makes these innovation drivers tangible (published by Dimis Michaelides in a book of the same title in 2007). Participants will learn practical tools and techniques for applying these principles thus enabling them to design and develop robust, innovative organizations.
Participants will also take an organization audit, which will enable them to assess their own organization’s innovation potential.
Through original presentations, exploratory activities, ventures into the visual arts and magic, the workshop will transform the complexities of organizational innovation into the realm of the possible and feasible.
Expected Outcomes
By the end of the workshop, participants will:
• be able to recognize 12 key elements required to make innovation an integral part of any organization
• have audited their own organization and identified what supports and what inhibits innovation
• have initiated a plan to enhance their own organization’s innovation capability
• be able to apply fundamentals of creative method to organizational challenges
• be able to distinguish between “effective” and “innovative” teamwork
• be able to analyze and develop interventions for enhancing organizational innovation in different situations using the tools of a savvy innovation consultant
• be positively energized to apply all they have learned
Who needs The Art of Innovation?
Leaders and managers, trainers and consultants who recognize the compelling need for creativity to thrive in current times and are looking for a systematic approach to developing a sustainable capacity for innovation in organizations.

More Lightning Less Thunder: How to Energize Innovation Teams
Natalie Jenkins
Natalie Jenkins
Natalie has over 15 years of experience helping organizations across the globe achieve success with creative thinking and innovation.
At New and Improved, her role as an innovation catalysts and organizational development guide has her collaborating with her clients to help them develop value producing innovation systems, skills and plan that are in alignment with their strategic goals. She is always looking for better ways to move the desire for innovation from aspiration to actuality.
| Mary Ellyn Vicksta
Mary Ellyn Vicksta
Mary Ellyn Vicksta spent the last 27 years at Kimberly Clark in the areas of Product Development, Marketing Research, and Creativity/Creative Problem Solving.
Mary Ellyn was responsible for creative capability which involved creativity training, exploring best practices in creativity and innovation, and leading idea generation workshops. She recently formed her own business, Vicksta Innovative Practices, LLC, to help teams apply innovative thinking to their business challenges and for team development. She provides highly engaging, experiential courses in creativity, diverse thinking styles, innovation practices, and facilitation skills. She mixes fun, inspiration and “different thinking” with an eye towards actionable business outcomes. In her spare time, Mary Ellyn loves to travel and explore creative expression with photography.
Natalie Jenkins

Natalie has over 15 years of experience helping organizations across the globe achieve success with creative thinking and innovation.
At New and Improved, her role as an innovation catalysts and organizational development guide has her collaborating with her clients to help them develop value producing innovation systems, skills and plan that are in alignment with their strategic goals. She is always looking for better ways to move the desire for innovation from aspiration to actuality.
Mary Ellyn Vicksta

Mary Ellyn Vicksta spent the last 27 years at Kimberly Clark in the areas of Product Development, Marketing Research, and Creativity/Creative Problem Solving.
Mary Ellyn was responsible for creative capability which involved creativity training, exploring best practices in creativity and innovation, and leading idea generation workshops. She recently formed her own business, Vicksta Innovative Practices, LLC, to help teams apply innovative thinking to their business challenges and for team development. She provides highly engaging, experiential courses in creativity, diverse thinking styles, innovation practices, and facilitation skills. She mixes fun, inspiration and “different thinking” with an eye towards actionable business outcomes. In her spare time, Mary Ellyn loves to travel and explore creative expression with photography.
Are you part of a team tasked to be more innovative, but are struggling to achieve much in the way of high-impact results? If so, then this pre-conference is perfect for you. We will spend the day exploring key insights from the More Lightning Less Thunder book. During this session we will move beyond the processes, tools, and techniques that help with creating ideas to focus on the fundamental behaviors and attitudes that energize innovation results within a team environment. We'll bring the concepts of the book to life through a series of exercises that will allow you to refresh your innovation attitudes and skills. When you take these attitudes and skills back to your day job, they will have a direct impact on improving creativity and productivity, while reducing barriers to innovation. It'll be fun, revitalizing, and engaging. (And, hey, guess what...it also works well in your personal life!)
Seven Key Areas that you will explore:
- Surrender to Humanity
- Understand Responsibility
- Conscious Listening, Clear Speaking
- Cultivate Risk Taking
- Expect Win-Win
- Strive for Constant Improvement
- Start, Finish, Start Again
In this session you'll:
- Develop an appreciation of behaviors that can enhance or detract from a team's success with innovation
- Improve listening and communication skills
- Strengthen inter-personal interactions

Sell Better - - SOLD OUT
Tim Dunne
Tim Dunne
Based in Paris, France, Tim Dunne has twenty years experience in corporate selling, finance, and facilitative leadership. He enjoys working with sales and leadership teams, using creative techniques to develop strategy.
Tim consults with global corporations and organizations including Astra-Zeneca, BNP Paribas, Deutsche-Bank–Berkshire Mortgage, Brown-Forman/Southern Comfort, Cartier, De Agostini, Editions Atlas, Montblanc, Societe Generale, Takasago, Tyco Electronics, University College at Falmouth, University of Greenwich Business School and World Bank-CGAP.
As Vice President of National Sales at Berkshire Mortgage Finance, Tim’s clients were CFOs and CEOs of the largest multi-family real estate companies in the U.S. He facilitated debt strategies for clients that were in harmony with their long-term visions, crafting complex debt products to meet those strategies. This expertise enabled him to originate $700 million of instruments in under fourteen months, financing 20 million square feet of apartment living space.
Since 1999, Tim has built and delivered training courses for sales people, coached sales people and helped sales teams design strategy through his brand Instant Brainstorm.
Tim is a life-member of the Creative Education Foundation. His is one of the founders and an active leader of the CREA Conference in Italy, the largest creativity conference in Europe.
| Tim Hurson
Tim Hurson
Tim is founding partner of ThinkX Intellectual Capital and has delivered productive thinking programs throughout the world. He has keynoted in over 30 countries on six continents about how to use the principles of productive thinking and creative leadership to manage change rather than be swamped by it.
Tim is a founding director of Mindcamp and Facilitators Without Borders, and serves on several other non-profit boards.
Since its publication in 2008, Tim’s book Think Better: An Innovator’s Guide to Productive Thinking has consistently been one of McGraw Hill’s top ten business books, and is now in its fifth printing. It is used as a text book in over 100 business and MBA programs in the US, Canada, Australia, Korea, Abu Dhabi, Mexico, Chile, and Brazil, and has been translated into eight languages.
Tim is currently working on several book projects: Sell Better, about applying the principles of productive thinking to the sales process, Think Better (than your parents), a graphic approach to teaching productive thinking to young people, and There is No Box, an adult allegory about creative thinking.
Tim Dunne

Based in Paris, France, Tim Dunne has twenty years experience in corporate selling, finance, and facilitative leadership. He enjoys working with sales and leadership teams, using creative techniques to develop strategy.
Tim consults with global corporations and organizations including Astra-Zeneca, BNP Paribas, Deutsche-Bank–Berkshire Mortgage, Brown-Forman/Southern Comfort, Cartier, De Agostini, Editions Atlas, Montblanc, Societe Generale, Takasago, Tyco Electronics, University College at Falmouth, University of Greenwich Business School and World Bank-CGAP.
As Vice President of National Sales at Berkshire Mortgage Finance, Tim’s clients were CFOs and CEOs of the largest multi-family real estate companies in the U.S. He facilitated debt strategies for clients that were in harmony with their long-term visions, crafting complex debt products to meet those strategies. This expertise enabled him to originate $700 million of instruments in under fourteen months, financing 20 million square feet of apartment living space.
Since 1999, Tim has built and delivered training courses for sales people, coached sales people and helped sales teams design strategy through his brand Instant Brainstorm.
Tim is a life-member of the Creative Education Foundation. His is one of the founders and an active leader of the CREA Conference in Italy, the largest creativity conference in Europe.
Tim Hurson

Tim is founding partner of ThinkX Intellectual Capital and has delivered productive thinking programs throughout the world. He has keynoted in over 30 countries on six continents about how to use the principles of productive thinking and creative leadership to manage change rather than be swamped by it.
Tim is a founding director of Mindcamp and Facilitators Without Borders, and serves on several other non-profit boards.
Since its publication in 2008, Tim’s book Think Better: An Innovator’s Guide to Productive Thinking has consistently been one of McGraw Hill’s top ten business books, and is now in its fifth printing. It is used as a text book in over 100 business and MBA programs in the US, Canada, Australia, Korea, Abu Dhabi, Mexico, Chile, and Brazil, and has been translated into eight languages.
Tim is currently working on several book projects: Sell Better, about applying the principles of productive thinking to the sales process, Think Better (than your parents), a graphic approach to teaching productive thinking to young people, and There is No Box, an adult allegory about creative thinking.
SOLD OUT
Building on the principles of Creative Problem Solving, Productive Thinking is an innovation model used in businesses and MBA programs around the world. Over the years, many sales professionals have asked us to adapt Productive Thinking to the sales environment. The Productive Selling framework is the result of that work. Based on forthcoming book, Sell Better (2013, Penguin, New York), by Tim Hurson and Tim Dunne, the Productive Selling workshop offers a six-step structure that anyone can use to sell more effectively and develop more productive relationships with colleagues, clients, and prospects. Sales are the lifeblood of business. Even if your job isn’t selling per se, you probably often find you need to sell something to someone sometime — whether it’s a product, a service, an investment, an idea, or a rationale for a raise. Large or small, businesses that can’t sell, don't survive. And in business or out, if people can’t sell, they don't thrive. The principles and tools in this workshop can help anyone Sell Better.
You will learn:
• How to apply the concept of usefulness to all your sals activities
• How to convert small talk into big talk and make it pay off in more productive relationships
• How to conduct and chart the three acts of the sales conversation
• How, when and which questions will help you connect with your clients and their needs
• How to demonstrate usefulness by using the CARE approach
• How to conduct powerful After Action Reviews to analyze and learn from your experiences

TRIZ - The Science of Inventing
Andre de Zanger
Andre de Zanger
Andre is Co-Director of the Creativity Institute. He is an engineer, inventor, author, and seminar leader.
He has facilitated "Creative-Innovation" projects at AT&T, Bell Labs, P&G, Ogilvy and Mathers, United Technologies and Federal Reserve and. He is the author of The Creative Genius Book, Zingers, TRIZ - 40 Principles of Inventing, Instant Selling and has co-authored the creativity chapter in The Advertising Managers Handbook (1997) and The Tao of Living on Purpose (1998). Andre is creator of INVENTIUM ® Card Game and the inventor of the "Flasher" (an anti-theft auto device), and the co-creator of the "Creativity Machine", a creativity computer software program.
Andre de Zanger

Andre is Co-Director of the Creativity Institute. He is an engineer, inventor, author, and seminar leader.
He has facilitated "Creative-Innovation" projects at AT&T, Bell Labs, P&G, Ogilvy and Mathers, United Technologies and Federal Reserve and. He is the author of The Creative Genius Book, Zingers, TRIZ - 40 Principles of Inventing, Instant Selling and has co-authored the creativity chapter in The Advertising Managers Handbook (1997) and The Tao of Living on Purpose (1998). Andre is creator of INVENTIUM ® Card Game and the inventor of the "Flasher" (an anti-theft auto device), and the co-creator of the "Creativity Machine", a creativity computer software program.
TRIZ means the “Theory and Practice of Inventing”. A group of Russian researchers analyzed hundreds of thousands of patents and identified “40 Principles of Inventing”. TRIZ is a Philosophy, Methodology and set of Tools to accelerate the inventing process. It can be defined in 10 words - “All systems Evolve towards Ideality, resolving Contradictions and utilizing Resources”. You will gain an in depth understanding of the “40 Principles of Inventing”, the “Contraction Matrix” and “Evolutionary Trends”.
*You will learn and practice the 8 most used Principles and apply them to a “Back-Home” problem.
*You will apply the TRIZ technology and invent a “New” product and use the Evolutionary Trends to predict the future. We will break into small groups and identify a personal challenge that needs a creative solution - Personal, Professional or Organizational. We will then apply the Principals and generate new possibilities.
*You will learn the TRIZ Technology for InventingApply the Principles to a “Back-Home” problemUnderstand “Evolutionary Trends” and predict the future

Understanding FourSight in Teams
Janice Francisco
Janice Francisco
Janice Francisco is an organizational development and innovation consultant who operates at the intersection of learning, change, creativity and innovation to improve organizational performance.
She gets a real kick out of connecting individuals to their own creativity and helping managers and teams solve complex challenges, foster cultures of innovation, and boost creative, critical and strategic thinking. She has over 20 years experience in the private, non-profit and government sectors and is recognized as an expert on government innovation, which she insists, is by no means an oxymoron. Janice speaks internationally and holds a Masters of Science in Creativity and Change Leadership; a Bachelor of Business Management degree, a Diploma in Adult Education, is an International Association of Facilitator’s designation of Certified Professional Facilitator and a member of CSTD/ASTD. Janice certified as a FourSight Administrator in 2003 and has been bringing FourSight to teams ever since.
| Blair Miller
Blair Miller
Blair Miller is founder and president of Blair Miller & Associates. For 16 years, he has dedicated himself to helping organizations cultivate creative leadership, team building, and innovation.
Blair has taught as a guest instructor in MBA programs at the Kellogg School of Management, the University of Chicago, and Emory University. He has coauthored numerous articles and books on creativity, innovation, and creative problem solving, including *Creativity Unbound*, which has been translated into French, Spanish, and Japanese. Blair is publisher of “FourSight: The Breakthrough Thinking Profile,” which has offered thousands of individuals and teams the ability to see how their personal problem solving style affects their creative output. He has worked with clients including Aegon, Avon, Cadbury Schweppes, Canadian Broadcasting Corporation, the Coca-Cola Company, DuPont, Deloitte, Kodak, Kraft, MeadWestvaco, NutraSweet, Pfizer and S.C. Johnson. Blair holds an M.S. in Creativity, Innovation and Change Leadership from the State University of New York.
Janice Francisco

Janice Francisco is an organizational development and innovation consultant who operates at the intersection of learning, change, creativity and innovation to improve organizational performance.
She gets a real kick out of connecting individuals to their own creativity and helping managers and teams solve complex challenges, foster cultures of innovation, and boost creative, critical and strategic thinking. She has over 20 years experience in the private, non-profit and government sectors and is recognized as an expert on government innovation, which she insists, is by no means an oxymoron. Janice speaks internationally and holds a Masters of Science in Creativity and Change Leadership; a Bachelor of Business Management degree, a Diploma in Adult Education, is an International Association of Facilitator’s designation of Certified Professional Facilitator and a member of CSTD/ASTD. Janice certified as a FourSight Administrator in 2003 and has been bringing FourSight to teams ever since.
Blair Miller

Blair Miller is founder and president of Blair Miller & Associates. For 16 years, he has dedicated himself to helping organizations cultivate creative leadership, team building, and innovation.
Blair has taught as a guest instructor in MBA programs at the Kellogg School of Management, the University of Chicago, and Emory University. He has coauthored numerous articles and books on creativity, innovation, and creative problem solving, including *Creativity Unbound*, which has been translated into French, Spanish, and Japanese. Blair is publisher of “FourSight: The Breakthrough Thinking Profile,” which has offered thousands of individuals and teams the ability to see how their personal problem solving style affects their creative output. He has worked with clients including Aegon, Avon, Cadbury Schweppes, Canadian Broadcasting Corporation, the Coca-Cola Company, DuPont, Deloitte, Kodak, Kraft, MeadWestvaco, NutraSweet, Pfizer and S.C. Johnson. Blair holds an M.S. in Creativity, Innovation and Change Leadership from the State University of New York.
Approaches and Activities to Sharpen Your Facilitation
This advanced workshop focuses on providing participants with information and practices aimed at using the FourSight assessment tool with teams. FourSight is a self-assessment tool that identifies individuals’ preferences for the four fundamental stages of the universal creative process (referred to as Clarifiers, Ideators, Developers, and Implementers). While an understanding of one’s own personal preferences within the creative process is highly useful, another area of great value is the use of FourSight in teams. Through an understanding of the individual creativity-thinking preferences of team members much can be done to improve communication, problem solving, and teamwork. The same insights related to individual preferences in teams also leads to reduced levels of conflict and negative judgments about people who possess different ways of thinking. During this hands-on, interactive, session participants will learn how to use FourSight with teams. Participants will be introduced to the practices useful in debriefing a team using their FourSight results. This will include approaches, activities, tools, stories and research.
Participants will be able to:
- Describe the value of being aware of the creative-thinking preferences of individuals working on an intact team.
- Articulate the various ways in which individual thinking preferences influence team dynamics.
- Use a variety of activities and tools when applying the FourSight assessment tool with teams.
- Improve team performance on problem-solving tasks by being able to leverage differences in creative-thinking preferences.
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Create a New Vision through the Arts
Eileen Hothow
Eileen Hothow
Eileen Hothow is a New York State licensed creative arts therapist with 25 years experience facilitating groups weaving the arts, creativity and spirituality for health and healing.
She created and devloped funding throught the J. Oishei Foundation for the Creative
Edge Arts Studio in conjunction with Catholic Charities of Buffalo. This program served
individuals with mental illness who were seeking modalities to enhance their recovery
process.
Arts For Changes was also developed by Eileen, a workshops series program ,
based at Daemen College which focused on and encouraged the use of the arts as a
basis for innovative changes in personal and community oriented issues .
Eileen continues her studies and practices in energy medicine, mindfulness
meditations, arts and spirituality and arts for social change.
| Anthony Hyatt
Anthony Hyatt
Anthony Hyatt is a violinist and multimedia performance artist from the Washington DC area whose interest is in the role and use of improvisation techniques in the creative process.
He is a teaching-artist working with many health and human service organizations. His longest affiliation, since 1997, is with the nonprofit Arts for the Aging organization under whose auspices he leads creative engagement programs at adult care facilities and for whom he co-directs the senior citizen improvisational dance company known as Quicksilver. He is a master trainer of the USA based National Center for Creative Aging and an artist-in-residence for the Medstar Georgetown University Hospital’s pediatric and cancer care programs. Anthony is honored to be a colleague of the USA based Creative Education Foundation and a leader/facilitator for other affiliated international organizations like CREA in Europe and Mindcamp in Canada. He does additional creativity consulting and facilitation work through his own organization which is called Moving Beauty.
| Kathleen Berryman Thomas
Kathleen Berryman Thomas
Kathleen Berryman Thomas, MSW is a dynamic and experienced Mentor-Coach and Therapist for all brave travelers in transition at her Center for Renewal.
As an expert in solution focused strategies, creative visualization and problem solving she has successfully coached/facilitated individuals, groups, and organizations through change and transitions for over 20 years. She often uses drawing, and storytelling in her practice to access hidden wishes and ideas.
As a senior partner at the Management Leadership Institute she provided training, coaching, and counseling to other coaches and managers. She has been leader at CPSI for 18 years. When you attend Kathleen's workshops you will discover techniques, magic, and new ideas for your next life chapter.
Eileen Hothow

Eileen Hothow is a New York State licensed creative arts therapist with 25 years experience facilitating groups weaving the arts, creativity and spirituality for health and healing.
She created and devloped funding throught the J. Oishei Foundation for the Creative Edge Arts Studio in conjunction with Catholic Charities of Buffalo. This program served individuals with mental illness who were seeking modalities to enhance their recovery process.
Arts For Changes was also developed by Eileen, a workshops series program , based at Daemen College which focused on and encouraged the use of the arts as a basis for innovative changes in personal and community oriented issues .
Eileen continues her studies and practices in energy medicine, mindfulness meditations, arts and spirituality and arts for social change.
Anthony Hyatt

Anthony Hyatt is a violinist and multimedia performance artist from the Washington DC area whose interest is in the role and use of improvisation techniques in the creative process.
He is a teaching-artist working with many health and human service organizations. His longest affiliation, since 1997, is with the nonprofit Arts for the Aging organization under whose auspices he leads creative engagement programs at adult care facilities and for whom he co-directs the senior citizen improvisational dance company known as Quicksilver. He is a master trainer of the USA based National Center for Creative Aging and an artist-in-residence for the Medstar Georgetown University Hospital’s pediatric and cancer care programs. Anthony is honored to be a colleague of the USA based Creative Education Foundation and a leader/facilitator for other affiliated international organizations like CREA in Europe and Mindcamp in Canada. He does additional creativity consulting and facilitation work through his own organization which is called Moving Beauty.
Kathleen Berryman Thomas

Kathleen Berryman Thomas, MSW is a dynamic and experienced Mentor-Coach and Therapist for all brave travelers in transition at her Center for Renewal.
As an expert in solution focused strategies, creative visualization and problem solving she has successfully coached/facilitated individuals, groups, and organizations through change and transitions for over 20 years. She often uses drawing, and storytelling in her practice to access hidden wishes and ideas.
As a senior partner at the Management Leadership Institute she provided training, coaching, and counseling to other coaches and managers. She has been leader at CPSI for 18 years. When you attend Kathleen's workshops you will discover techniques, magic, and new ideas for your next life chapter.
Art teaches us to see the world differently. Remember when you were a child and made mud pies or finger painting masterpieces, when you played statues or marching band? That was the fun of “purposeless play” when there was no judgment. This very hands on workshop is an invitation to play and use the transformative powers of art and movement to access your deepest creative resources. You will recognize new opportunities for growth in your work and your life, and imagine your transition into your next exciting life chapter. Using art, music, and movement you will gain access to previously unexplored resources for joy, clarity, illumination, and enhanced creativity. Your arts facilitators will guide you as you heighten your understanding of the relationship between creativity and your spiritual journey.
In this session you will:
· Discover and apply enhanced creativity to identify solutions to real life challenges and opportunities;
· Encounter your own personal Deva of creativity to energize your journey on your creative and spiritual path;
· Use your deep creative resources and your new found joy to begin your journey into the CPSI conference and next chapter of your life.

At Ease with Visual Facilitation -- SOLD OUT
Leanna Murphy
Leanna Murphy
Capitalizing on her P&G brand management and global qualitative research management work, Leanna founded Organized For Discovery, LLC – a facilitation/corporate training practice – in 2005.
Leanna skillfully designs and facilitates innovation, strategic planning and landscape scenario planning sessions for leadership and brand teams at global Fortune 50 firms and non-profits. Leanna’s discovery-based courses on CPS, insight development and graphic facilitation for adult learners (in university and corporate settings) regularly receive top ratings. Participants compliment her visual facilitation approach, crediting it with helping them to stay engaged and achieve their goals. A lifelong learner, Leanna holds a Northwestern MSJ and Ohio University BSJ in addition to completing the CPSI facilitation curricula, the Grove Consultants’ Principles of Graphic Facilitation and GBN’s Developing & Using Scenarios training. Leanna resides in Durham, NC with her husband, Frank Dono, and she volunteers with NWEI, forming community groups to study & adopt sustainable lifestyles.
Leanna Murphy

Capitalizing on her P&G brand management and global qualitative research management work, Leanna founded Organized For Discovery, LLC – a facilitation/corporate training practice – in 2005.
Leanna skillfully designs and facilitates innovation, strategic planning and landscape scenario planning sessions for leadership and brand teams at global Fortune 50 firms and non-profits. Leanna’s discovery-based courses on CPS, insight development and graphic facilitation for adult learners (in university and corporate settings) regularly receive top ratings. Participants compliment her visual facilitation approach, crediting it with helping them to stay engaged and achieve their goals. A lifelong learner, Leanna holds a Northwestern MSJ and Ohio University BSJ in addition to completing the CPSI facilitation curricula, the Grove Consultants’ Principles of Graphic Facilitation and GBN’s Developing & Using Scenarios training. Leanna resides in Durham, NC with her husband, Frank Dono, and she volunteers with NWEI, forming community groups to study & adopt sustainable lifestyles.
Did you know that humans retain only 15% of what we HEAR, but can recall 60% of what we SEE? Skillful facilitators use all six senses to stimulate individual and group engagement whether you are using CPS in a classroom or in a boardroom. Integrating Visual Facilitation techniques into your agendas can be a powerful means for both novice and experienced facilitators to elevate their practice. This workshop will develop a facilitator’s capability and confidence to use visual approaches to capture, communicate and emphasize information. Facilitators who incorporate visual approaches report significantly increased participation in their sessions; Visual Facilitation helps participants achieve “big picture” thinking more easily, and it creates a visual record of analysis, ideas and agreements to serve as group memory. Perhaps you’ve read David Sibbet’s Visual Meetings, Nancy Duarte’s Slideology, or Robert Horn’s Visual Language: Global Communication for the 21st Century. You may have even tried a few of Dan Roam’s Back of the Napkin graphics yourself, but likely found it challenging to make the leap from reading to doing. If you are ready to dive into Visual Facilitation fully, this is the workshop for you! Leanna Murphy uses a discovery-based learning approach for Visual Facilitation instruction: you will learn by doing. Leanna will interweave theory & concepts with demonstrations, but you will spend 75% of your time at the easel, experimenting, creating, and trying out Visual Facilitation for yourself. Leanna will share best practices & examples, give you time to adapt ideas, create opportunities for peer feedback and offer coaching suggestions.
Learning Objectives:
* An understanding of Visual Facilitation in theory and practice, including business & non-profit examples
* Practical experience working with Visual Facilitation tools & techniques, including many lettering styles and core shapes
* Opportunity to put the pieces together in draft posters & templates, lists, diagrams and metaphors you adapt to your practice
Note: This session has a size limit, so sign up early, only 15 SOLD OUT!!

STRATEGICPLAY® LEGO® SERIOUS PLAY™ Tools & Techniques - SOLD OUT
Jacquie Lloyd
Jacquie Lloyd
Jacquie Lloyd has over 20 years of experience working within the service delivery sector in private business, government, and not-for-profit organizations.
During her career, she has worked as a business owner, a director of operations, a management consultant, a conflict practitioner, a university professor, and a clinician. She has worked closely with a variety of organizations, developing innovative programs to help them navigate through change. Jacquie has the natural ability to quickly assess organizational culture and to identify opportunities to improve productivity at both the macro and micro levels.
| Walt Stevenson
Walt Stevenson
Walt Stevenson has been attending CPSI since 1971 and has served as a volunteer facilitator in the Springboard, Facilitating Creative Leadership and Extending programs.
He also served as coordinator of the Facilitating Creative Leadership program in the 1990s. His area of special interest is working with others to help them learn how to facilitate the Creative Problem Solving process. Walt is currently a professor of management and communications at Golden Gate University in San Francisco, where he works with bachelor, master and doctoral-level students.
Jacquie Lloyd

Jacquie Lloyd has over 20 years of experience working within the service delivery sector in private business, government, and not-for-profit organizations.
During her career, she has worked as a business owner, a director of operations, a management consultant, a conflict practitioner, a university professor, and a clinician. She has worked closely with a variety of organizations, developing innovative programs to help them navigate through change. Jacquie has the natural ability to quickly assess organizational culture and to identify opportunities to improve productivity at both the macro and micro levels.
Walt Stevenson

Walt Stevenson has been attending CPSI since 1971 and has served as a volunteer facilitator in the Springboard, Facilitating Creative Leadership and Extending programs.
He also served as coordinator of the Facilitating Creative Leadership program in the 1990s. His area of special interest is working with others to help them learn how to facilitate the Creative Problem Solving process. Walt is currently a professor of management and communications at Golden Gate University in San Francisco, where he works with bachelor, master and doctoral-level students.
SOLD OUT
LSP is a facilitated thinking and communications technique. It draws on extensive research from the field of business, organization development, psychology and learning. Using hand- brain knowledge this 3D process helps teams surface information, explore ideas, create better options, develop deeper knowledge and identify solutions faster with 100% engagement.
Participants both experience the flow of being a client and also debrief from a facilitators perspective. The room has two tables, the play table for experience and the theory table for facilitation debrief. The day starts fast with a brief introduction of the trainers and then we get our hands on the bricks. After individual skill building the day moves to individual model building and then group landscapes. LEGO® Serious Play™ has three stages at each building step: Build, give meaning, tell the story, and reflect.
Participants will:
- Custom develop and facilitate one hour to 3 hour sessions using LSP
- Apply the four step process to improve communication and innovation
- Create shared mental models to help teams perform at their very best
Note: This session has a size limit, so sign up early, only 18 SOLD OUT


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